Consulting Business

Recognizing Chris Finnie as a Partner and Advisor

We focus on strategy and business development for software startups. We’ve been fortunate to develop strong relationships with firms who also serve startups but offer complementary services, as well as firms who focus on larger clients but whose expertise is also of benefit to startups. We work with a number of partners to create value […]

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Simple Client Satisfaction & Process Improvement Survey

Whether it’s a free phone call or a working session, a workshop, or a longer term engagement we normally send the following four question survey to all of the participants: Please help us improve our engagement and service delivery processes. Please take five minutes and answer the following four questions with one or two items

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SKMurphy Featured In Case Study For Central Desktop

SKMurphy was interviewed and selected as one of a dozen case studies on Document Management Solutions for Consulting Groups by Central Desktop. Read about our innovative approach at “Document Management Solution helps SKMurphy Consulting Group Increase Productivity.” We make some strong claims in the case study: Increased productivity – approximately 5 to 10 times more

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Plan For Customer Reference as Much as Payment

Worry about a good customer reference more than getting paid. A reference will lead to payment, but just because they pay does not mean they’re a reference. Plan for gaining customer references by starting with a request for feedback don the quality of your services and the business results you enabled.

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Scott Sambucci on “An Entrepreneur’s Lessons Learned”

I met Scott Sambucci when I spoke at TVC in July of 2007 in Menlo Park as a part of their “Entering the Entrepreneurial World” seminar. He was kind enough to blog about his take away from the talk in “Definition: Entrepreneurship” where he concluded that even though it was a noun it should be

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How To Measure Your Lead Generation Effectiveness

Many start-up founders believe that the sales process should be this straightforward: Get the phone to ring (or e-mail inbox or skype or web contact form) Tell your prospect about your offering Take the order Alas it is normally not this simple, especially if you are selling to businesses. We do encounter some startups that

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Rainmaking

Customer Development for a Consulting Practice in a Downturn

What follows are some real questions I have answered either face to face or in e-mail over the last 90 days in response to the current downturn in Silicon Valley. Customer Development for a Consultants in a Downturn Q: I just completed my first two years of consulting–which were spectacular–after 20+ years of full time

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Two Professional Groups for Consultants

Many mid-career professionals may take advantage of this latest Silicon Valley downturn to launch a consulting practice. Some of them find their way to the Bootstrappers Breakfast, where they are welcome. If they want to establish a consulting practice I encourage them to join organizations like PATCA and WIC as well. In yesterday’s Wall Street

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