Do You Use a Wiki to Deliver Services or Develop Content?

I would be interested in talking with other consulting or professional service firms that are using Central Desktop or other wiki systems to collaborate with clients or deliver services. For example, when we give workshops we also put the text of the relevant workbook into a custom workspace for each attendee. Also, as a part of our ongoing support for their customer development efforts we give each client their own workspace to keep our e-mail inboxes from becoming a default document repository.

I am also interested in talking to anyone who is using Central Desktop or other wiki system to develop / refine content for a book or larger document. I am working on converting a series of blog posts into a book and using a Central Desktop workspace as a refinery to review existing content and add new and linking material.

I would be happy to set up a conference call to compare notes on lessons learned and best practices. This is not a prelude to a solicitation for services or competitive intelligence gathering, it’s a an honest attempt to compare notes with other firms or authors wrestling with the same issues that we are. You can reach me at 408-252-9676 or if a few folks are interested I will set up a teleconference, happy to compare notes just pairwise as well.

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