Q: Customer Exit Interview Questions
Six basic customer exit interview questions to ask when a customer decides to stop using your product.
Q: Customer Exit Interview Questions Read More »
Startup Advice Column
Q: How To Estimate Prospect Counts and Market Size
Here are some back of the envelope models to estimate prospect counts and market size.
Q: How To Estimate Prospect Counts and Market Size Read More »
Q: How Do You Iterate An MVP So That It’s “Good Enough For Government Work”
Iterating an MVP until it’s good enough for government work only works if your customer is open to a co-development relationship.
Q: How Do You Iterate An MVP So That It’s “Good Enough For Government Work” Read More »
Set Your PowerPoints on Stun
The best product demo is a conversation driven by mutual curiosity. Don’t set your PowerPoints on stun. Your goal is to learn more about a prospect’s current situation and needs while they want to learn more about your product and services and how you can help them.
Set Your PowerPoints on Stun Read More »
Mission Often Matters More Than Monetization In An Early Market
In the early market make it your mission to help your early customers. Providing value you can charge for will do more to gain traction than anything else.
Mission Often Matters More Than Monetization In An Early Market Read More »
How To Thrive After An Acquisition
How To Thrive After An Acquisition Q: I was CTO and co-founder of a small technology startup that was recently acquired by a much larger firm. We have a two year earn out that I would like to collect. I see myself as a serial entrepreneur (this is my first successful acquisition but I
How To Thrive After An Acquisition Read More »
Q: Should I Get A Normal Job Or Work At A Startup?
Entrepreneurship gets a lot of hype but it’s not for everyone: here is a brief discussion of some of practical realities of what it’s like to work at a startup.
Q: Should I Get A Normal Job Or Work At A Startup? Read More »
Q: Can a Custom Solution Be The Basis For A Product?
A custom solution that has been adopted by a paying customer can be the basis for a successful product. This is a common way to get started.
Q: Can a Custom Solution Be The Basis For A Product? Read More »
Q: Is Building The Wrong Product A Waste Of Time?
Building the “wrong product” is not a waste of time you learn about the market and technical feasibility. Right and wrong are both gray, not black or white. Customer development and technical development typically require a sequence of prototypes that are “less wrong” over time under they become good enough.
Q: Is Building The Wrong Product A Waste Of Time? Read More »