New Capabilities We Plan To Develop in 2011

To ensure that conversations and requests for help were productive, Anthony Scampavia kept a question at the top of his whiteboard in his various offices at Cisco for more than a dozen years: What is the problem you are trying to solve? Here are three problems we have identified and capabilities we plan to develop […]

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Always

“Always trust your client—and cut the cards.” Weinberg’s Sixth Rule of Trust Always be collecting data. Always be collecting multiple perspectives. “Always Be Collecting Data” The rule of ABCD “In God We Trust, All Others Bring Data” attributed to W. Edwards Deming Possibly a riff on “In God We Trust, All Others Pay Cash” In

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Drifting

It’s useful to think very deeply about a situation but beyond a certain level of effort or length of time you need to do some drifting and recharge. I think you need a mental circuit breaker for detecting an impasse and triggering activities that can lead to a change in perspective.

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Virtual and On-Line Are As Superfluous As Horseless and Electric

I think “virtual team” is rapidly becoming redundant: just as “horseless carriage” became car I think “virtual team” will become just team. Most project teams will have a virtual component (e.g. on-line workspace, chat histories) and geographically remote members, if only to involve suppliers, partners, and customers more seamlessly. More broadly I think that virtual

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Customer Development Requires a Willingness to Be Surprised

Customer Development Requires a Willingness to Be Surprised And by “surprised” I mean: able to admit that your assumptions are wrong open to new insights from prospects willing to change your plans for your product or your startup willing begin again with a better frame of reference Inspired by Bob Lewis’ “Holiday Card to the

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