We Use a Wiki to Organize Customer Interviews
Tips for using a wiki to organize customer interviews for customer discovery and to assess perspectives on their offering after purchase.
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Tom Van Vleck’s “3 Questions” Complement Root Cause Analysis
Tom Van Vleck has a great collection of software engineering stories on his site. One particularly good article is “Three Questions For Each Bug That You Find” which offers the following key observation: The key idea behind these questions is that every bug is a symptom of an underlying process. You have to treat the
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Quotes for Entrepreneurs–April 2011
You can follow @skmurphy to get them hot off the mojo wire or wait until the end of the month when these quotes for entrepreneurs are collected on the blog. Enter your E-mail if you would like new blog posts to your inbox.
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Stoking the Star Maker Machinery Behind The Popular App
To many of the current incubators seem focused on “on hit wonder” startups designed to be acquired quickly. Apps are the new pop songs and the incubators are the music labels, stoking the star maker machinery.
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Georgi Dagnall on Steve Blank’s Visit to April Bootstrapper Breakfast
Georgi Dagnall, founder of Geogad a mobile tours applications, offers her perspective on Steve Blank’s visit to the Bootstrappers Breakfast.
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Larry Lang on Managing Incentives
[Note this post was written in 2011]. The recent troubles at Cisco have prompted a lot of commentary on the Cisco alumni e-mail list. One of the more thoughtful analyses was posted by Larry Lang (@llang629), who spent more than a decade at Cisco in a variety of positions. His last was as VP and
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Making the Trains Run on Time: Software Release
Making the Trains Run on Time is a very effective a model for planning a Software Release; it’s better to fix the schedule and see what fits.
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Conversations Entrepreneurs Remember
Bootstrappers Breakfasts are hot coffee and a shared meal with conversations that entrepreneurs remember and apply to their business..
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Failure to Thrive
Failure To Thrive: “We need another two weeks to add this one last feature.” This mindset of hesitation kills more products than any competitor.
Quotes For Entrepreneurs–March 2011
You can follow @skmurphy to get them hot off the mojo wire or wait until the end of the month when these quotes for entrepreneurs are collected on the blog. Enter your E-mail if you would like new blog posts to your inbox.
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Address A Problem An Industry Promotes In Satisfying A Major Need
There is always a the hill behind the hill. Address the next problem an industry promotes when they have solved a major problem.
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Human Nature As Applied to Software Development
Human nature, both at an individual cognitive level and a group social level, strongly influences software development methods.
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Connecting Technical Know-How With Customer Needs
John Cook observes that connecting technical know-how with customer needs requires skills outside of mathematics.
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Edith Harbaugh: It’s Your Execution Not Your Idea
This is a guest post by Edith Harbaugh. She moderates the Lean Startup Circle mailing list but doesn’t have a blog of her own, so I have offered her mine because I was impressed by her insights and writing. It’s Your Execution Not Your Idea An initially dispiriting thing to hear from a customer is
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Video: Early Revenue For Enterprise Web Apps
This webinar is for SaaS firms faced with an “enterprise sales” challenge by virtue of their minimum price point or number of job boundaries, business processes, or contractual relationships that have to change to create value. The focus is on early revenue. Here is the video from my February 24 webinar with DreamSimplicity on “Early Sales
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Quotes For Entrepreneurs–February 2011
You can follow @skmurphy to get them hot off the mojo wire or wait until the end of the month when these quotes for entrepreneurs are collected on the blog. Enter your E-mail if you would like new blog posts to your inbox.
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Getting Unstuck From Perfectionism
Innovation is never able to “get it right the first time.” Getting unstuck when your perfectionism paralyzes you requires you to be willing to share bad versions and ugly drafts.
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Webinar Feb-24: “Early Revenue for Enterprise Web App Providers”
I have teamed up with DreamSimplicity to offer a free webinar on “Early Revenue for Enterprise Web App Providers” on Thursday Feb 24 at 9:00 AM PST Registration is at https://www2.gotomeeting.com/register/745026866 and a recording will be made available if you are unable to take part. There is no charge for the live webinar or access
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Managing Email Conversations With Customers
A guest post by Edith Harbaugh that offers a number of practical tips and suggestions for managing email conversations with customers.
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Prepare and Rehearse Your Answer to “How Do We Get Started?”
Always prepare an answer for when a prospect asks you “How do we get started?” Do this before you hear it the first time so you are ready.
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