Rich Mironov profiles Replicate Technology (a current client) in Service Revenue and Upsell Marketing” and mischaracterizes–in our opinion–their strategy as upselling or upsell marketing.
SaaS Requires Excellent Support Not Upselling to Proliferate Read More »
Recap from a CINA panel on blogging Mar-15-2007 where I participated as a panelist. I cited Regis Mckenna’s “Real Time” and “The Cluetrain Manifesto.”
CINA Blog Panel Wrap Up Read More »
Startup Epicenter Offers Intensive Workshops and a Festival in March of 2007 with a line-up of VCs and experienced entrepreneurs as speakers.
Startup Epicenter Offers Intensive Workshops, Challenge & Festival Read More »
Getting early customer feedback is critical to fine tuning your product so that you can scale up. The temptation is to use a on-line survey tool to save your time, but I think for your early customers a questionnaire may only give you the answers that you are looking for, not the information that you need.
Getting Early Feedback Read More »
Commentary on Julian Fellowes answers to 3 interview questions about the need to get started, persist, and accept the logical consequences of your choices.
Julian Fellowes on Persistence, Getting Started, and Logical Consequences Read More »
Clark Dong gave an interesting demonstration of a new action item tracking tool for startups called TaskPick at last night’s SDForum Startup SIG. He came on after my show and tell on how and why we use Central Desktop in our practice. He was articulate and energetic and I was very impressed with his approach. His message below is
Clark Dong: Software Startups Don’t Need VC’s To Start Read More »
Greg Knauss wrote “An Entirely Other Day” sporadically from 1994 to 2006 (with five year or so gap between 2001 and 2006 and who knows, he may start up again). It’s experiential blogging at its finest, with some sharp observations–some introspective–of work, marriage, children, illness, aging, and death.
9 From Greg Knauss’ “An Entirely Other Day” Read More »
An excerpt from Soren Kierkegaard writing on helping others to understand. The key is to start from a deep understanding of the other person’s world view. This echoes Steven Covey’s fifth habit: “Seek first to understand, then to be understood.”
Kierkegaard on the Art of Helping Others to Understand Read More »
Is my topic this Thursday, February 15, at 7:00 PM, at the IEEE-CNSV meeting at KeyPoint Credit Union, 2805 Bowers Ave., Santa Clara, CA. The event is free. I will cover a number of practical suggestions for using blogs to promote a consulting practice and wikis to foster project team collaboration against a deadline. Blogs and
Ten Tips for Leveraging Blogs and Wikis in Your Consulting Practice Read More »
Mutual improvement clubs are an older version of a community of practice or a stakeholder meeting. Here are some recipes for keeping them going from William Feather and Ben Franklin.
Recipes For Longevity in “Mutual Improvement Clubs” Read More »
Greg Knauss was a guest blogger on kottke last year and ended his two week stint with this observation on referential and experiential blogging: There are two kinds of bloggers, referential and experiential. […] The referential blogger uses the link as his fundamental unit of currency, building posts around ideas and experiences spawned elsewhere: Look at
Greg Knauss on Bloggers: Experiential vs. Referential Read More »
In “Perseverance Rewarded” William Feather offers some good advice for getting started. Many folks succeed because they don’t realize how hard it is to accomplish what they have set out to do (of course several orders of magnitude more fail).
William Feather on “Perseverance Rewarded” Read More »
Six quotes from William Feather’s “The Business of Life” offer practical business wisdom from a successful publisher.
More from William Feather’s “The Business of Life” Read More »
A time capsule blog post that documents three search tools that were beyond Google in their focus in 2007: A9, Krugle, and CiteSeer.
Beyond Google: A9, Citeseer, and Krugle Read More »
Seven quotes from “The Business of Life,” an insightful 1949 book by William Feather. It’s a collection of short notes, letters, newspaper columns magazine articles. It’s like reading a blog from the 1930s and 40s.
William Feather’s “The Business of Life” Read More »
Hugh MacLeod posted “Random Thoughts on Being an Entrepreneur” earlier this week. I’ve picked the best five and added some of my own comments 4. Once you become an entrepreneur, you find the company of non-entrepreneurs a lot harder to be around. You’ve seen things they haven’t; the wavelengths alter, it’s that simple. There are different perspectives
Hugh MacLeod’s Thoughts on Being an Entrepreneur Read More »
As a follow-up to yesterday’s post on thinking about your business goals for 2007, it’s also worthwhile to look at your own motivations and needs. In an extending interview in Fast Company “Are You Deciding On Purpose,” Richard Leider advises that you ask yourself two key questions: What do you want? How will you know
Thinking About Your Business Goals for 2007, Part 2 Read More »
A brief planning exercise on one sheet of paper for thinking about your business goals. Many of our clients have found this useful.
Thinking About Your Business Goals for 2007 Read More »
Eight quotes by Paul Saffo on how technology is re-shaping organization design and strategic thinking in both commercial and military realms.
Paul Saffo “Best Strategy is Ready, Fire, Steer” Read More »
“People Manage People, Tools Manage Data” is a very good rule of thumb for guiding your sales and implementation efforts for a new system. People Manage People, Tools Manage Data This was a principle for systems design suggested in a talk I heard 15-20 years ago. I can no longer remember the speaker’s name but
People Manage People, Tools Manage Data Read More »
