Customer relationship management is enabled by authentic human connection: conversation, hand crafted replies, and other person to person communication.
The Limits of Customer Relationship Management Systems Read More »
I found myself wandering on a dark road in the rain last night, looking for a meetup organized by Tatyana Kanzaveli that featured a talk by Rob Weltman on “Cloud Computing: Using the Open Source Hadoop to Generate Data-Intensive Insights.” The event was in a banquet room at the Samovar Deli at 1077 Independence Ave
Deep Roots Are Not Reached By the Frost Read More »
I sent Kevin Garber an E-Mail yesterday afternoon “I love the product, I would like to pay for it.” I had spent about twenty hours in the last week cleaning up typo’s on www.skmurphy.com and www.bootstrappersbreakfast.com (first of all who knew that there were so many different ways to spell bootstrapper and entrepreneur, to name
Spellr.us Is So Good That I Want To Pay For It Read More »
In “The Challenges of Measuring Non-Existent Markets” Scott D. Anthony outlines four principal challenges in measuring non-existent markets: Data does not yet exist. When a market doesn’t exist, there are no baseline market research reports or time-series data sets to analyze. Lack of comparable products. Without existing data, there is a natural tendency to look
Other Customer Development Models Read More »
You can follow @skmurphy to get these quotes for entrepreneurs hot off the mojo wire or wait until the end of the month when they are collected on the blog. Enter your E-mail if you would like new blog posts to your inbox.
Quotes for Entrepreneurs – January 2009 Read More »
I worked at Monolithic Memories from 1984 until 1988, in 1985 Irwin Federman, who was CEO at the time announced that the company was informally banning meetings on Fridays. It seemed reasonable to me and I thought it would probably make us more productive. A few weeks later he announced that the company was going
Fewer of You Will Be Listening To Someone Else Read More »
William Feather’s “Dead Business” details the stark differences between a going concern and all the agreements and understandings that have been reached to make it viable, and a bankrupt one.
William Feather on “Dead Business” Read More »
We have a little over 400 posts up on the blog since we started with “Welcome Entrepreneurs” on October 1, 2006. I thought I would offer some guidance to newer readers on which have been the most popular. I have looked at popularity through three lenses: feed clickthroughs, unique page views, and total page views.
Three Most Popular Posts So Far Read More »
One of the things I like to do is re-work and improve comments I have left in forums or on other blogs into posts on this blog. I have been using Backtype for a few weeks now and have found it useful for keeping track of other places I have commented. You need to register
Backtype is a Useful Tool for Bloggers Read More »
I took part in the Marketing Consultant’s forum at CNSV tonight as a panelist, joining Ahmet Alpdemir, Brian Berg, and Peter Salmon. The slides are on the CNSV site at http://californiaconsultants.org/wp-content/uploads/2014/05/CNSV-0901-Berg-Murphy-Alpdemir-Salmon.zip My focus was on “Cultivating Communities to Get More Customers.” I addressed joining a community with the objective of becoming a member in good standing.
Marketing Consultants Forum at CNSV Read More »
After thinking some more about yesterday’s post on entrepreneurial motivation I thought I would re-read some Peter Drucker, his clarity and prescience continue to impress me.
Drucker on Profit and Business Purpose Read More »
Tim O’Reilly offers three ways to sustain entrepreneurial motivation: work on what matters to you, create more value than you capture, and take the long view.
Entrepreneurial Motivation Read More »
I attended the EDAC 2009 CEO forecast tonight and what follows are some quick impressions. I got there just as the event started and the Lincoln High School String Quartet was playing one of the Brandenburg concertos, and playing it very well. Room J at the San Jose convention center has an 18′ high ceiling
EDAC CEO Forecast for 2009 Read More »
I attended CSPA’s “Looking Down the Money Trail” tonight at Pilsbury in Palo Alto. Pilsbury hosts a number of entrepreneur oriented events and tonight their room was overflowing. One reason was that the event had a stellar panel: Steve Bengston, Managing Director of Emerging Company Services (ECS), PricewaterhouseCoopers Prashant Shah, Managing Director, Hummer Winblad Venture
Looking Down the Money Trail at CSPA Read More »
One of the things that we always review with founders is their LinkedIn profile. It’s important for a several reasons: Prospects will check it either before they contact you or as they are doing more background checking on your company. The testimonials that are posted there have authenticated authorship and should also be posted on
A Good LinkedIn Profile Is Important Read More »
I attended a workshop put on by CPSquare in 2003 on Communities of Practice that had a profound impact on my worldview. I met folks from around the US who helped to foster communities of practice in corporate, education, government, and non-profit settings and was surprised at how common the both the challenges and methodologies
Fantastic On-Line Workshop on Wikis at CPSquare in January 2009 Read More »
Focus on establishing your team as trustworthy and dependable. The biggest question in a prospect’s mind is how your team will you perform when things go wrong. Stress earlier engagements with the problem you help your customers solve. Make this “phase two” of efforts to solve these problems, building on earlier relevant experience and accomplishments.
5 Tips For Writing a Startup’s First Backgrounder Read More »
Francis Adanza offers his perspective on the entrepreneurial roller coaster: you know there will be highs and lows, but you are not sure when they will occur or how long they will last.
Francis Adanza on the Entrepreneurial Roller Coaster Read More »
Paul Lippe is CEO of Legal OnRamp, a community of practice website for lawyers. He did a guest post on the AmLaw Daily Blog “Welcome to the Future: Leadership, Accountability, and Swimwear” that I enjoyed, in particular his observations on the entrepreneur’s accountability were worth bearing in mind in 2009. Paul Lippe on an Entrepreneur’s
Paul Lippe on an Entrepreneur’s Accountability Read More »
Believe me when I say that we have a difficult time ahead of us. But if we are to be prepared for it, we must first shed our fear of it. I stand before you now, truthfully, unafraid. Because I believe something you do not? No! I stand here because I remember. I remember that
