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Tom DeMarco on Leadership, Trust, and Training

I re-read Tom DeMarco‘s “Slack” over the Thanksgiving break and came away with a couple of good ideas worth sharing. Slack: Speed Difference Between Prudent and Breakneck Tom DeMarco offers the following definition of slack in the second to last chapter “Working at Breakneck Speed” Back in the time of sailing ships, going anywhere by ship

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MVP Clinic for Social/Community Apps Wed-Oct-23

MVP Clinic for Social/Community Apps Wed-Oct-23 If you are planning a new service offering, involving technologies and social interactions between customers, this clinic on minimum viable service can help you learn your way out of conflicting assumptions, lack of relevant data, difficulty understanding service value, and resource constraints. This is especially the case if you

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Peter Cohan: Differentiating Your Offers Starts With The First Contact

Another excerpt from Peter Cohan’s very insightful new article  “Stunningly Awful vs. Truly Terrific Competitive Differentiation – What, When, and How” From the customers’ perspective vendors are “differentiating”, positively or negatively, with every contact, every meeting, and every deliverable.  Let’s explore possible negative differentiation first.  How do you feel about: Vendors that cold call you – repeatedly?

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