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Planning for 2012: We Are Interested In Your Insights and Suggestions

We are starting our planning process for 2012 even as we scramble to finish everything still on the cooker for 2011.  We have meetings scheduled with our partners to help us assess what we have learned from 2011 and arrive at a working consensus for 2011-13. I welcome any suggestions for: How to improve this

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Appreciative Inquiry Mindset Essential to Customer Discovery

Appreciative Inquiry (AI) is a mindset that is essential in customer discovery. It encourages you to look for what’s working in an potential customer’s organization and “work with the grain of the wood.” It enables you to build on demonstrated strengths and accomplishments in framing your solution to a critical business problem.

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