Month: September 2014

Quotes For Entrepreneurs–September 2014

You can follow @skmurphy to get these quotes for entrepreneurs hot off the mojo wire or wait until they are collected in a blog post at the end of each month. Enter your E-mail address if you would like have new blog posts sent to you.

Mike Silverman 1964-2014

Mike Silverman passed away Sep-13-2014 after a 14 month battle with cancer. He was an entrepreneur with tremendous energy and integrity. I will miss him. He founded Ops A La Carte in 2002 and built it up to a training, testing, and consulting organization providing work for dozens of experienced reliability engineers.

Providing Phone Support When Bootstrapping

Q: I am bootstrapping a e-commerce web startup and working a day job to fund my business until revenue takes off. I am getting ready to launch but am worried how I can provide phone support for customer service issues and to close sales. Any suggestions?

Verdafero Partners with IBM

The following announcement went out this morning: ARMONK, N.Y – 25 Sep 2014: IBM (NYSE: IBM) today announced that Verdafero, a San Francisco-based utility analytics startup, has selected IBM Cloud to power its utility analytics platform, allowing customers to reduce their energy, water or waste consumption by up to 30 percent. Verdafero chose IBM’s open …

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Bill Meade: Customer Development and Schmexperts

Bill Meade (@BillMeade) is the Director of Data Science at Neal Analytics, a position he describes as, “Catalyst to a herd of genius cats, riding a machine learning cloud, into a business world about to discover analytical dreams can come true … easily. ” Bill has long experience with innovation, IP management, and customer  development. …

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Serious Problems With Business Model Canvas For Startups

Q: I’m just about to get out of the building to validate hypotheses and start learning, but I have a problem with the business model canvas. I have been advised to develop detailed hypotheses before starting customer discovery. This is my startup and I have no idea how to fill in the business model canvas …

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An MVP is Finished Only After You Have Early Adopters

Javid Jamae (@JavidJamae) is a Principal Engineer at Tout, where he heads up the experimentation and growth efforts; he leads a team focused on growing the viewership for both local and nationally syndicated content. Javid authored this great guest post on finding early adopters through customer interviews before building a minimum viable product (MVP) and it is …

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Customer Development and Channel Development

I am rescuing a dialog on customer development and channel development I had with Ash Maurya from the comments to his “Lessons Learned in 2010” blog post. I am still at work on the “system of simultaneous equations” model and I think his new thinking on the “Customer Factory” is moving closer to iterating against …

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Q: Is It Waste To Build A B2B MVP That Inspires Trust?

Build A B2B MVP That Inspires Trust Q: I am preparing to launch a website for my minimum viable product (MVP). It’s a few pages and has has some forms and a file upload capability. Potential customers will be able to explain a particular type of problem that they have and then upload some relevant …

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Q: What Are Critical Tasks In A Startup?

Q: What is the target allocation for each of these critical tasks in a successful startup? Here is my list of critical tasks in a startup and a percentage allocation: Planning 10% Execution 50%  Ideation 20%  Talking to Potential Customers 15%  Recruiting 5% What Is The Real Decision? Can you clarify : At what stage of company? What time frame …

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If “Cold Calling” is Your Answer Please Reconsider

Q: I am launching a new live chat service and trying to decide the best way to acquire new customers from cold calling, email marketing, social media outreach by posting content to Facebook pages. What would you recommend? Technology vs. Business Model A live chat service is a technology, what is your business model? Who …

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Entrepreneurial Mindset: Create Value For Others

Creating value for others is the core of the entrepreneurial mindset. It enables the exchange of value that fuels entrepreneur’s efforts to bring new ideas and products to market. Dan Sullivan: Entrepreneurs Make Two Decisions In “The Great Crossover,” Dan Sullivan offers the following insight on entrepreneurial mindset: Successful entrepreneurs differ from other people–not in their …

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Tristan Kromer on Testing Customer and Value Hypotheses

These are excerpts from  Episode 9 of Outlier on Air: Tristan Kromer, A Lean Approach to Business.  They are in the same sequence the took place in the interview but a number of stories and asides have been omitted to focus on what I felt were some extremely valuable insights from Tristan Kromer on clarifying and testing …

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