We Use a Wiki to Organize Customer Interviews
Tips for using a wiki to organize customer interviews for customer discovery and to assess perspectives on their offering after purchase.
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Tom Van Vleck’s “3 Questions” Complement Root Cause Analysis
Tom Van Vleck has a great collection of software engineering stories on his site. One particularly good article is “Three Questions For Each Bug That You Find” which offers the following key observation: The key idea behind these questions is that every bug is a symptom of an underlying process. You have to treat the
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Quotes for Entrepreneurs–April 2011
You can follow @skmurphy to get them hot off the mojo wire or wait until the end of the month when these quotes for entrepreneurs are collected on the blog. Enter your E-mail if you would like new blog posts to your inbox.
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Managing Oneself
On May 25, 2011, Howard Dernehl, Moe Arnaiz, Charles Baugh and Sean Murphy recap Drucker’s article “Managing Oneself” followed by examples of how they have incorporated how they learn and their strengths into their business. “Managing Oneself” by Peter Drucker This short seminal article by Peter Drucker tells us that we must all
Time To Update Your Business Card
From time to time I run into a business card that makes me think. Here’s one that I will model as I update my own cards. Also check out some cool business cards from last year. Back:
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The Back of the Napkin: Solving Problems and Selling Ideas with Pictures
Call-in Book Review recorded on May 11, 2011 Charles Baugh, Terry Frazier and Sean Murphy recap Dan Roams’ “Back of the Napkin” followed by examples of how they have incorporated informal drawings into our business communication and collaboration. View the recorded session Buy NOW The Back of the Napkin: Solving Problems and Selling Ideas with
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Comments on Dan Roam’s “Back of the Napkin”
Please leave your comments on the book … Did you find Dan Roam’s The Back of the Napkin: Solving Problems and Selling Ideas with Pictures insightful? What was one piece of advice you took away from it? Do you have any questions about the book?
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Signed up for Startup Lessons Learned Conference
Hope to see you on Monday, May 23, 2011 in San Francisco, CA for the Second Startup Lessons Learned conference. The day-long event will feature a mix of panels and talks focused on the key challenges and issues that technical and market-facing people at startups need to understand in order to succeed in building successful
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Stoking the Star Maker Machinery Behind The Popular App
To many of the current incubators seem focused on “on hit wonder” startups designed to be acquired quickly. Apps are the new pop songs and the incubators are the music labels, stoking the star maker machinery.
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Georgi Dagnall on Steve Blank’s Visit to April Bootstrapper Breakfast
Georgi Dagnall, founder of Geogad a mobile tours applications, offers her perspective on Steve Blank’s visit to the Bootstrappers Breakfast.
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Larry Lang on Managing Incentives
[Note this post was written in 2011]. The recent troubles at Cisco have prompted a lot of commentary on the Cisco alumni e-mail list. One of the more thoughtful analyses was posted by Larry Lang (@llang629), who spent more than a decade at Cisco in a variety of positions. His last was as VP and
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Making the Trains Run on Time: Software Release
Making the Trains Run on Time: Software Release I recently took part in a small reunion of folks who worked on the “router software release” team at Cisco in the early years and I took it as an opportunity to jot down some rules of thumb I learned, mostly the hard way, about managing software
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Conversations Entrepreneurs Remember
Bootstrappers Breakfasts are hot coffee and a shared meal with conversations that entrepreneurs remember and apply to their business..
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Failure to Thrive
Failure To Thrive: “We need another two weeks to add this one last feature.” This mindset of hesitation kills more products than any competitor.
Quotes For Entrepreneurs–March 2011
You can follow @skmurphy to get them hot off the mojo wire or wait until the end of the month when these quotes for entrepreneurs are collected on the blog. Enter your E-mail if you would like new blog posts to your inbox.
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Address A Problem An Industry Promotes In Satisfying A Major Need
There is always a the hill behind the hill. Address the next problem an industry promotes when they have solved a major problem.
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Human Nature As Applied to Software Development
Human nature, both at an individual cognitive level and a group social level, strongly influences software development methods.
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Connecting Technical Know-How With Customer Needs
John Cook observes that connecting technical know-how with customer needs requires skills outside of mathematics.
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Edith Harbaugh: It’s Your Execution Not Your Idea
This is a guest post by Edith Harbaugh. She moderates the Lean Startup Circle mailing list but doesn’t have a blog of her own, so I have offered her mine because I was impressed by her insights and writing. It’s Your Execution Not Your Idea An initially dispiriting thing to hear from a customer is
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Be Mindful of People’s Time
Tristan Kromer covers 8 tips for getting your email read. Keep it short Who are you? What do you want? What you think is irrelevant Everyone likes numbers Easy on the attachments Include all relevant information Follow up It’s a great set of points that also apply to meeting someone at a networking event, a
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