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Making Business Decisions in Uncertain Times

Business leaders today are faced with business challenges and a level of uncertainty that is unprecedented in recent memory. Established approaches and well-tried options no longer work, forcing us to make business decisions in uncertain times. This article collects some useful tips for making better business decisions that I have learned over the last 40

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40 Tips for B2B Customer Development Interviews

This post on B2B customer development interviews builds on one of my most popular. If you would like help preparing for customer development interviews or reviewing results from recent interviews, contact us. Here are my lessons learned from taking part in interviews where the startup planned to offer a product or service to a business.

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Paul Tyma on “The Old Man’s Business Model”

Paul Tyma defines the Old Man’s Business Model as taking the sure way, even though it may be longer than shortcuts that may not work. Tyma calls it a “trade-off of investment up-front versus brute-force hope.” The “old man” invests up front instead of hoping a quick and dirty approach may work.

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Increase Your Luck Surface Area To Get More Customers

Jason Roberts 2010 “Luck Surface Area” model explains the need for entrepreneurs to combine time spent doing and developing expertise with time spent communicating with others. It’s a very useful and actionable insight. Unfortunately, the diagram he chose to illustrate the model assumes that entrepreneurs have an unlimited amount of time to do both. I

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Neuromancer

Revisiting Neuromancer After Three Decades

Neuromancer, William Gibson’s  first novel, was published in 1984. It helped to establish the cyberpunk genre of science fiction: a dark future where computing, communication, and artificial intelligence technologies were dominant, complemented by significant medical advances, large inhabited satellites in Earth orbit, and considerable drug use. I recently re-read it and was struck by how things

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Superstimulus: Refining Online Interactions into Digital Heroin

Attention-selling business models have incentives for fostering unhealthy addictive behavior. They are refining online interactions into the equivalent of digital heroin: experiences that are highly pleasurable, highly addictive, and in the long run seriously harmful. My goal is to offer several perspectives on certain business models that encourage a “race to the bottom” and provide

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